I think I just placed an order. How do I know you're processing it?
Congrats! We're a fan of your decision-making abilities. After you place an order, you'll receive a confirmation email, as well as an email notification with tracking when your order has shipped.
How do you ship orders?
All orders are shipped via UPS or USPS with a tracking number provided for both domestic and international shipments. We'll even cover the shipping for all domestic orders. At this time, we're only able to ship via UPS and USPS, so make sure your mailing address can receive UPS and USPS packages easily.
I need to return my order. How can I do that?
It's a bummer, but we get it. Things happen. Just send an email to firstname.lastname@example.org with your order number and we'll take care of it. You can also review our returns policy here.
You guys seem cool. Where can I follow you?
All our welcome to follow us on Instagram @theverywarm. Be sure to tag us when you get your order!
I have a question that I don't see here. Can you help me?
Most likely yes! Send us an email at email@example.com and we'll do our best to solve all of your problems - well, all of your jacket-related problems at least.