I think I just placed an order. How do I know you're processing it?
Congrats! We're a fan of your decision-making abilities. After you place an order, you'll receive a confirmation email, as well as an email notification with tracking when your order has shipped.
How do you ship orders?
All orders are shipped via UPS with a tracking number provided for both domestic and international shipments. We'll even cover the shipping for all domestic orders over $350 USD. At this time, we're only able to ship via UPS, so make sure your mailing address can receive UPS packages easily.
I need to return my order. How can I do that?
It's a bummer, but we get it. Things happen. Just send an email to firstname.lastname@example.org with your order number and we'll take care of it. You can also review our returns policy here.
You guys seem cool. Where can I follow you?
All our welcome to follow us on Instagram @theverywarm. Be sure to tag us when you get your order!
I have a question that I don't see here. Can you help me?
Most likely yes! Send us an email at email@example.com and we'll do our best to solve all of your problems - well, all of your jacket-related problems at least.