Returns & Exchanges
Our Refund Policy
To ship an item back to The Very Warm, simply pack your item and packing slip into the returnable poly mailer bag or another properly fitting package and affix the prepaid mailing label provided by email to the outside of the package over the original mailing label.
To mail your package, you can:
1. Drop your package at a USPS location without waiting in line (the label is pre-paid and requires nothing else on your end). Click here to find the closest location.
2. Drop the package off at a trusted location that has a daily USPS pickup.
Please note that we will not cover the costs of any shipping method other than the label we send you. Seriously, just use the free prepaid return label provided by customer service.
To ship an item back to The Very Warm, simply pack your item and packing slip into the returnable poly mailer bag and affix the prepaid mailing label over the original mailing label. The Very Warm doesn't cover the return postage for packages returning from international locations. Unfortunately, we're unable to offer international exchanges at this time. Simply return the order and place a new order for the item you have your eyes on.
Please address your return to the following address:
Attn: Returns & Exchanges
90 Spence Street
Bay Shore, NY 11706